Client Survey

Client Survey

Thank you for giving us the opportunity to serve you. Please help us better meet your needs by taking a moment to complete this questionnaire. As you answer the questions, think about your experience on this visit only. Thank you for your participation.

Strongly AgreeSomewhat AgreeI do not quite AgreeI disagreeStrongly Disagree
I was satisfied with my overall experience on this visit. *
I was satisfied with the value I received for the money I spent on this visit. *
The facility was clean and sterile *
I was satisfied with the number of days I waited for my appointment after scheduling it. *
The front desk staff was efficient and competent *
The front desk staff was concerned abut my pet *
I was satisfied with the number of minutes I spent in the waiting room/reception area before my appointment. *
I was satisfied with the number of minutes I spent waiting in the exam room before the veterinarian came in. *
The veterninarian was comapssionate. *
The veterinarian explained things clearly and completely. *
The techincian/assistant was knowledgeable and competent. *